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Druk Air Cancellation Rules:
1. Refund policy
1-a Any Cancellation of Druk Air tickets regardless
of season or dates prior to departure are subject to
a 15% penalty of the airfare price.
1-b During the high tourism season (March, April,
May, September, October, November) Druk Air
cancellations made from 60 days to 30 days before
departure are subject to 50% penalty of the airfare.
Cancellations made less than 30 days before
departure are not eligible for any refund and
therefore 100% of airfare is forfeited.
1-c During the low tourism season (January,
February, June, July, August, December) Druk Air
cancellations made from 21 days to 14 days before
departure are subject to 50% penalty of the airfare.
Cancellations made less than 14 days before
departure are not eligible for any refund and
therefore 100% of airfare is forfeited. Applies to
GSA/PSA tour group USD fare bookings
2. Ticketing Agents
Refund polices for bookings made by ticketing agents
during the high tourist season are the same as for
tour operators (1.1, 1.2).
3. No Show Policy
In the event, a passenger holding a confirmed
booking who fails to show up for a flight will not
be eligible for any refund.
4. General Rules
4-a. Reconfirmation:
If a Druk Air passenger breaks their travel for more
than 72, reconfirmation of reservation is required
72 hours before departure of the flight, or
reservation will be cancelled with no refund
eligibility.
4-b. Documentation Charge:
A documentation fee of Nu500 will be charged for
each request.
4-c. Rebooking:
In the event a passenger requires rescheduling,
based on flight availability, the following
additional rebooking fees will be imposed.
i) 48 hours before departure - Nu500
ii) 36 hours before departure - Nu1000
iii) 24 hours before departure - Nu1500
4-d. Lost Tickets - non refundable
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